Support - Afrobox

Welcome to the Afrobox Support page! We are here to help you with any questions or issues you may have while using our app. Please read through the information below to find answers to common questions and ways to get in touch with our support team.

1. Frequently Asked Questions (FAQ)

Here are some of the common questions users have about Afrobox:

• How do I subscribe to Afrobox?

  To subscribe, simply go to the preferred channel and subscribe, or watch a video and if you are not subscribed you will be prompted to subscribe, choose your preferred plan, and follow the on-screen instructions.

• Can I watch Afrobox on multiple devices?

  At this time, your subscription allows access on a single device. We are working on multi-device support for future updates.

• How can I cancel my subscription?

  You can not cancel your subscription at the time being. Your access will continue until the end of the current billing period.

• What should I do if I encounter technical issues?

  If you experience any issues with the app, try restarting the app or your device. If the problem persists, please contact our support team.

2. Contact Support

If you need further assistance, our support team is here to help.

• Email Support:

  You can reach us at deroliagency@gmail.com. We aim to respond to all inquiries within 24 hours.

• In-App Support:

  Use the support feature within the Afrobox app to submit a ticket directly to our support team.

3. Troubleshooting Tips

• Check Your Internet Connection:

  Ensure you have a stable internet connection, as streaming content requires a reliable network.

• Update the App:

  Make sure you are using the latest version of the Afrobox app to avoid any known issues or bugs.

• Restart Your Device:

  Sometimes, a simple restart can resolve many common technical issues.

4. Feedback

We are constantly working to improve Afrobox, and your feedback is invaluable to us. If you have any suggestions, ideas, or comments, please let us know by emailing us at deroliagency@gmail.com.